Frequently Asked Questions

Plan your trip and stay the night

  • Show 'all addresses in my immediate vicinity' does not work.

    For this feature you need to enable Location Services. In rare cases a reset of your location and privacy settings is needed.

  • Do you offer a route planner?

    Our Friends plan their biking or hiking tours themselves. We offer various sources of inspiration for trips on our homepage. After saving an address in your address book, you can use the button next to the GPS code to navigate to this address. As part of our service, you will be linked through from the guest address to the Dutch Bikers Federation (De Fietsersbond) route planner and the Dutch Hikers Net (Wandelnet) hike planner.

  • How long can I stay at a guest address?

    In general, you can make a reservation for one night. Please ask your host or hostess about the possibilities beforehand, if you would like to extend your stay when participating in, for example, a four-day biking or hiking event.


  • How do I find a guest address along my route?

    You can choose a destination or route via the tool 'find guest address' in the menu. The site shows all address results on an overview map. You can zoom in and find guest address details after logging in to our website. Please adjust your search for specific requirements like, for example, guest addresses that welcome dogs.

  • Can I import GPS codes for guest addresses?

    Once you have selected a guest address, you will also find the GPS coordinates there. These you can simply import into your route planner. It is also possible to make use of the Fietserbond and Wandelnet route planners we link to. We hope to be able to offer you all the GPS files of our guest addresses in the near future, for you to import into your route planner or Garmin. Currently, we are working towards a solution that complies with the safety and privacy stipulations we (and our guest addresses) require. As soon as there is any further news, we will let you know.

  • Is it easy to cancel a reservation?

    You can cancel your reservation up to 24 hours prior to arrival. To cancel, please contact your guest address. If you cancel later, a guest address may charge €12.50 per person per day, since they already made preparations for your visit.

    Please read more about the house rules for Friends here. 

  • Kan ik online reserveren?

    Bij sommige Logeeradressen kun je reserveren door een e-mail te sturen. Als je alleen een telefoonnummer ziet staan, kun je bellen. Via de site reserveren kan niet. Dit is een bewuste keuze en past bij de sfeer van Vrienden op de Fiets. Wij hebben daarom ook gekozen voor de term 'Logeeradres'. Vroeger gebruikten wij 'Gastadres', dat klinkt in onze oren commerciëler en minder persoonlijk. Dat Vriend en Logeeradres vooraf contact hebben, past ook bij die sfeer; zo leren ze elkaar alvast een beetje kennen.

  • Can I bring my dog?

    Certainly not everywhere, but at some guest adressess your dog is welcome. Ask in advance! Many guest adresses have marked 'pets welcome' in their characteristics. You can find them by using this filter when you search a guest adress online. 

  • Do Friends need to pay tourist tax?

    When tourist tax is required, your guest address adds it to the price of €25.00 for an overnight stay. The tax amount varies per municipality from €2,- to €10,- per person per night.

  • Do I need to make reservations in advance?

    We advise you to contact a guest address well in advance to make sure that there is a place to stay for you. In addition, it is also nice to get to know each other a bit over the phone and discuss mutual expectations. You are of course free to arrive at an address without making prior arrangements. 

  • For whom is Vrienden op de Fiets?

    Friends are sports enthusiasts sports who, after a day in the fresh air, do not expect luxurious lodgings, but do appreciate the hospitality and warm welcome our guest addresses offer. A place where they can relax, spend a pleasant evening and continue their biking or hiking tour the next day after a hearty breakfast.

    Vrienden op de Fiets aims to offer all bikers and hikers the possibility to undertake multi-day trips. This does not include weekends for exploring cities, even if by foot or bike. Even so arriving at your guest adress by car of by train, is excluded, unless your host agrees beforehand that you can make their place the starting point of my biking or hiking trip.

  • What does an overnight stay cost?

    An overnight stay at a Vrienden op de Fiets guest address costs €25.00* per person per night, on condition that you can show a valid Friend card. A nice breakfast is included in this price. Sometimes, a tourist tax may be added to the price, which differs per municipality. The price per night for children under 13 is € 14.00*. Read more about our house rules here. 

    Your Friend card is also digitally available. You can retrieve it by logging in with your Friend number and password.

    * Price changes reserved

    Do you want to know how this price increase came about? You can read a detailed explanation on this page.


  • This website does not work on my tablet, PC or phone. What should I do?

    The site of Vrienden op de Fiets is responsive for almost all (mobile) devices and browsers used. However, it may happen that the map does not appear, that loading the flags of guest addresses takes very long (and ultimately gives an error) or that logging continues without result. In these cases, we advise you to update your browser or switch to Chrome.

  • Hoe bepalen jullie de overnachtingsprijs?

    Goeie vraag. Lastig antwoord. De vaststelling van de overnachtingsprijs is de uitkomst van een zorgvuldige overweging van veel factoren.
    Omdat de prijs per 1 januari 2023 is verhoogd, leggen we de totstandkoming van de nieuwe prijs uit op deze pagina.

  • How about responsibility and liability?

    Stichting Vrienden op de Fies accepts no responsibility or liability for the quality of guest adresses, the conduct of Friend registered with the foundation, damage caused by guests adresses; nor damage caused by guests en route or elsewhere, or for incomplete or incorrect information in the booklet or on its website.

  • About the quality of guest addresses

    A guest address is not a hotel. Guest addresses are private persons who - by way of doing you a good turn - offer sporty Friends a place to stay en route. They do not necessarily offer luxury. This is why members get to pay a “friendly price”. A sober stay is fine as long as the welcome is friendly, the room(s) clean and the bed(s) freshly made.

    The conditions guest addresses have to comply with are limited: anybody can register as guest address.The foundation does not inspect guest addresses and does not employ “mystery guests”. Our many Friends who stay with our guest addresses are our ears and eyes. If they consistently report that a guest address’ welcome is below standards, we will - after hearing the guest address’ side of the argument - remove the address concerned form our database.

    The best Friends are those who don’t have excessively high expectations of the luxury and comfort a guest address can offer, who are willing to respect house rules and who don’t feel bothered by less privacy than you may expect when staying in a hotel. For them, an overnight stay via Vrienden op de Fiets can be a very special experience! Others would perhaps be happier staying in a hotel.

  • I have a complaint about a guest address.

    Is your stay a real disappointment? Try to solve the problem together. On the spot. In general, the foundation can do very little to solve disagreements, especially afterwards. Do you feel that your guest address flouts all our rules? Please contact our help desk.

    Read more about how we handle complaints and questions here.

    Read more about what to expect when staying with a Vrienden op de Fiets guest address here.

  • I prefer the online service, is it possible to refrain from receiving the booklet?

    The number of Friends preferring the online service of Vrienden op de Fiets, is growing. Smart enough, the website provides you with all necessary tools and information (and more), even when you are on your way.

    It's a pity when booklets are not used and thrown away. That's why - after the first year - you can choose to receive the booklet or not. Please adapt preferences in your online Profile, after logging in; remove the tick at the box 'I want to receive the booklet' before the 1st of December and we will not send you the booklet next year. Your membership will be continued, the annual contribution does not change.

    For every booklet we do not send, we will transfer 1 euro to an non profit organisation committed to a healthy natural environment. This year we choose Fiets en Wandelfonds.

  • Can I take a look, even though I'm not a member?

    We can give you just a global overview of addresses for Friends. If you are not registered as Friend, you do not have access to specific information or locations of guest addresses. The specific address details can only be viewed by Friends with a valid membership. In the Netherland more than 5000 listed guest adresses can be found, often near famous hiking and biking trails. Register as Friend. 

  • Can my partner or friend come along on my card?

    Couples who live together, children up to the age of 18 who still live at home and (great) grandchildren may stay overnight on a single card. Friends who travel together each need to have their own card. 

  • Should I take out a (supplementary) insurance policy in case of damage?

    Friends may have an accident while staying at a guest address. They might unintentionally damage something at the guest address or drop and break something. Conversely, it is possible that a Friend has an accident at a guest address, for instance because of an unstable handrail on the stairs. Who will pay for the damage in such cases?

    Vrienden op de Fiets does not accept any liability for the damage suffered. Damage issues must be settled between Friend and guest address. A private liability insurance and/or a good travel insurance may cover the costs. Since every insurance policy has different provisions, you should check your policies before you register as a guest address or become a Friend.

    Read more here.

  • What are your rules for communication: mail or email?

    In order to save the environment and keep cost as low as possible, the foundation sends a minimum of paper mail. Basically you will receive only email, up to 3 times a year. This digital messages contain only relevant information for you as a Friend and are non-commercial in nature. If you wish not to receive these messages, you can simply indicate this in your online profile. Note: you will receive-apart from the booklet-also no paper mail

  • When will I receive the booklet? What if I want to set out tomorrow?

    We will send the guest address booklet, Dutch roadmap and your card within 2 weeks.

    If you would like to set out before receiving the parcel by mail, you can do as follows: instantly register as Friend online. Upon registration, you will receive an email with your Friend number. You can now log in to find a guest address. In Your Profile you can find the digital membership card. Show (a photo or print screen) with your phone upon arrival.

  • What do I do when my card is lost?

    Logged in, you will find your digital card in 'My Profile'. Present your digital card on your mobile phone or tablet upon arrival (internet connection needed). If you prefer a plastic version, please send Stichting Vrienden op de Fiets a request for a new card. Don't forget to mention your Friend number and address details. You will receive a new card against payment of four euro.

Personal information

  • I moved house, my email address changed etc.

    It is easy to adjust your personal data yourself. Just log in and update your data.

  • Log-in problem?

    Only Friends with a valid membership have access to their personal page and our guest address details. Please check whether you are in possession of this year's card. Friends receive a Friend number. Guest addresses receive a registration number.

    Forgot your password?
    Please follow the link forgot your credentials and fill in your Friend or registration number. We we will send an email message (to the email address that's registered in our administration). This message contains a reset link. 

    No mail?

    1. Please check your spambox first.

    2. Try again after half an hour: check your personal number and hit the button 'send' on the page forgot your credentials again.

    3. Nothing yet? Your registration probably contains an other, wrong or outdated email adress. Send us an email with your new email adress. We will send you a confirmation of the new entry. You then can renew your passwordword via forgot your credentials

    Please contact our help desk if the login problem persists. 

  • How secure are my personal data?

    Vrienden op de Fiets does not sell Friends' or hosts' personal data. Never and to no one. Your personal data are secured and encrypted, as shown by the icon of a lock next to the web address. In our privacy notice you can read all details of the way we secure your personal data.


  • How can I pay?

    You can pay your annual contribution in 3 ways:

    1. By direct debit. Only availabe for Friends with a Dutch IBAN.

    2. Payment Request. 
    If you choose to receive the booklet with guest addresses annually, it will include a letter with your new Friends card and a payment request. If you do not choose to receive the booklet, then you will only receive the letter with the card and the payment request. With this request for payment you can easily pay via internet banking. We do have one urgent request: always include your Friends number (Vriendennummer) in the announcements.

    3. Friends outside the Netherlands receive a payment request enclosed with the booklet. You can pay by PayPal (using as a reference) or by regular e-banking on our account number NL 91 TRIO 0197 98 97 56 (BIC TRIONL2U).

    Please always mention your personal Friend number, otherwise we cannot track your payment.

    Cash is not accepted.

    Costs for stay at guest adresses is paid directly to the host.

    Friends pay €8 per calender year. Friends outside the Netherlands pay €10.

  • How do I register as Friend?

    You can register as Friend here. A verification email will be sent to your address. Please make sure our email hasn't been redirected to your spam folder, in case you fail to receive our verification email. No verification email? Please contact our helpdesk.

  • How do I cancel my membership?

    Most foreign Friends have a membership that is valid for one year and that is not automatically renewed. This is contrary to the membership of Friends from the Netherlands, Belgium and Germany, who become Friend until they cancel their membership. Their membership is automatically renewed each calendar year, unless it is cancelled before the first of December of the current year. You can unsubscribe by logging in and opting for 'cancel membership' on your profile page. You wille receive a confirmation by email.

  • I would like to change my payment method.

    You can pay the annual contribution either by direct debit or via PayPal or credit card. To change your payment method, you simply log in to your account with your Friend number and password and select 'change' under 'payment method'. Please don't forget to save your changes.You will receive an email to confirm your changes. 

    You can do us a big favour by opting for payment by direct debit (for instance: SEPA Direct Debit). This is by far the easiest and cheapest way to pay. By doing us this favour, you can help us keep Vrienden op de Fiets accessible to all.


  • Kan ik met acceptgiro betalen?

    Helaas is betalen met acceptgiro niet meer mogelijk.
    De acceptgiro wordt in Nederland niet meer aangeboden als betaalmogelijkheid.
    Je kunt nu betalen door je lidmaatschap zelf over te maken als je de jaarlijkse brief met pasje hebt gekregen of door automatische incasso.
    Om de kosten zo laag mogelijk te houden, gaat onze voorkeur uit naar automatische incasso.  

  • Can I pay online?

    Yes, you can pay online. Do not forget to mention your Friend number when paying online, otherwise Stichting Vrienden op de Fiets cannot trace your payment.

    A periodic authorization is, incidentally, by far the easiest and cheapest way to pay. It moreover helps to keep Vrienden op de Fiets accessible for all. You can give a periodic authorization by logging in to your account and opting for 'view/change payment details'. 

    Friends outside the Netherlands receive a payment request enclosed with the booklet. You can pay by PayPal (using as a reference) or by regular e-banking on our account number NL 91 TRIO 0197 98 97 56 (BIC TRIONL2U).

    Please always mention your personal Friend number, otherwise we cannot track your payment.

  • Why do I have to pay the full annual contribution, even when I register in September?

    The production and shipping costs for the guest address booklet are as high in September as they are earlier in the year. This is why you pay the full membership contribution, even for the last few months of the year.

For guest addresses

  • How do I end my registration as a guest address?

    You can end your listing as a guest address in your online profile. We appriciate you telling us why, so we can improve the service to our hostst and Friends. If you sign out before the 1st of October, your adress will not be published in the booklet of the coming year. Your details will be removed from the website instantly. We hope to see you again in the future!

  • How to avoid misunderstanding or misuse?

    Most Friends act in good faith. To avoid misunderstandings and misuse, we advise you to collect as much information as possible during the first contact. For instance, by asking simple questions about the chosen route, the trip’s length or duration, the departure / arrival point, the number of persons and their mutual ties, etc.

    Please do not forget to note down the name, Friend number and mobile number in case something unexpected happens and you need to contact them. If you like, you can also ask for a confirmation of the booking via email. Please check the Friend card (and year) and proof of identity upon the arrival of your guest.

  • Hoe wordt mijn logeeradres POI in de Fietsrouteplanner?

    Nederlandse logeeradressen van Vrienden op de Fiets kunnen als Point of Interest (POI) worden weergegeven op de kaarten van de Fietsrouteplanner van de Fietsersbond. Hiermee kunnen we nog meer sportieve fietsers attenderen op laagdrempelige en gezellige overnachtingsmogelijkheden onderweg.   

    Hoe geef je toestemming voor publicatie van jouw overnachtingsmogelijkheid in de routeplanner van de Fietsersbond?

    1. Log in op met registratienummer en wachtwoord
    2. Ga naar Profiel en kies Aanpassen Gegevens
    3. Zet een vinkje bij het vakje : Ik wil graag dat mijn gastadres als Point of Interest (POI) wordt opgenomen in de routeplanner van de Fietsersbond of vergelijkbare non-profit partners van stichting Vrienden op de Fiets.
      Sla op.
    4. Het adres is binnen 24 uur zichtbaar op de routeplanner.
    5. Gaat er iets fout of heb je hulp nodig? Neem contact op met onze helpdesk.

    Meer informatie? Klik hier

  • Who is liable when my guest address (or my guest) incurs damages?

    Friends may have an accident while staying at a guest address. They might unintentionally damage something at the guest address or drop and break something. Conversely, it is possible that a Friend has an accident at a guest address, for instance because of an unstable handrail on the stairs. Who will pay for the damage in such cases?

    Vrienden op de Fiets does not accept any liability for the damage suffered. A private liability insurance and/or a good travel insurance may cover the costs. Since every insurance policy has different provisions, you should check your policies before you register as a guest address or become a Friend.

    Read more here.

  • I have a complaint about the behaviour of my guests.

    Did your experiences with your guests prove to be a disappointment or do you have serious complaints? The best way to solve problems is by finding a mutually acceptable solution. Has this failed? Call or mail our help desk.

    Read here more about what Friends and guest addresses may expect. 

  • Can I get the booklet?

    Many guest addresses are also Friends and therefore receive the booklet. For those who are not Friends but would like to have a look at the booklet, there are two possibilities:

    View through the site
    To do this, log in and select the Handy Documents tab in your profile. There you can download the booklet.

    To request
    Would you prefer a free printed copy? Please contact the helpdesk. 

  • Are guest addresses obliged to charge/pay tourist tax?

    Guest addresses may charge a tourist tax on top of the price of €25.00 for an overnight stay. Please check with the local authorities in your place of residence whether you are liable to pay tourist tax and how much you need to charge per person per night. Every municipality has its own rules.

  • Do I have to pay tax when I let my accommodation via Vrienden op de Fiets?

    Yes. Dutch and Belgian guest addresses probably owe income tax on the income from letting their accommodation. Please check which regulations apply to your particular situation. In general, a guest address is not considered an enterprise and therefore does not need to pay sales taxes.

  • Do I need a permit to rent out my rooms?

    The rules for renting out private accommodation differ per municipality and per country. We advise you to contact the municipality of your residence or domicile. There is a difference between Belgian and Dutch legislation in this regard. This information leaflet further explains the Vrienden op de Fiets approach (non-commercial, incidental overnight stays, 'commmunity') to help you clarify our approach for your municipality.

    Did you already register as guest address and only recently encounter changing regulations? You can find our information leaflet under ‘Useful documents’ upon logging in to your profile page.

  • Why can I only charge €25,00 per night?

    Vrienden op de Fiets is an idealistically motivated organisation. The price is meant as a reimbursement of the expenses of an overnight stay, not as a commercial price for letting your rooms. You can charge €14.00* for children up to and including 12 years of age.

    To cover costs, we use the following rates:

    • €25,00* for adults
    • €14,00* for children up to and including12 years
    • € 12,50* in case of cancellation within 24 hours upon arrival.

    Prices excluding tourist tax. 

    * Price changes reserved

    Do you want to know how this price increase came about? You can read a detailed explanation on this page.

  • The website does not show the updated details of my guest address.

    Information on this website is refreshed every hour. Therefore it is possible that updated details don't show immediately. If the problem persists (after 24 hours), please contact our helpdesk.

  • When will the overnight rate be increased?

    The foundation board of Vrienden op de Fiets sets the amount of the overnight fee. The last change was in 2019 and is valid for four years. When determining the price, a margin is built in to account for price increases in groceries and energy usage. The substantial price increases in 2022 were carefully reviewed and discussed by the board in March. After extensive consultation, it was decided not to increase the overnight rate for the time being. All things considered, the board is convinced that the current price of 22.50 offers sufficient scope for covering the costs of an overnight stay. 
    Break-even" is and will remain an important consideration; offering sporty people a place to sleep is a service to friends. This is the core of Vrienden op de Fiets and we would like to keep it that way. We are unique in this respect. 

    This answer was written in April 2022

  • Will I be charged for listing my guest address on the website?

    No. We appreciate your hospitality and the listing of your address in the booklet and on the website is free. Good to know that you cannot derive rights from your registration. 

If you did not find an answer here, please contact us via


Lees in het Nederlands


Dear Friends and guest addresses,

Behind the scenes we are working on a new IT system. It will go live at the end of this month. Therefore, the website will be closed from Wednesday March 24 to Tuesday March 31. From April 1st you are more than welcome and almost all services will be available again. In the meantime, we would like to refer you to the booklet and of course the helpdesk is available for questions.

After April 1, there are a few perks that you will probably have to wait for. For example, the notice board (‘Prikbord’) for finding a cycling or walking buddy is not immediately back. The gift membership that you may want to give to a good friend is also temporarily unavailable. We try to fix this as soon as possible.

Warning: please save your favorite guest addresses and the information and contacts of the Prikbord’. We are doing our best, but we may not be able to put this information back on the site. If all goes well, you will not notice the new system and you will soon be able to use the service you are used to again.

Thanks for your patience and a warm greeting,

Team Vrienden op de Fiets