Forgot your log in credentials?
Did you forget your password?
Please fill in your Friend or registration number and we will send an email message (to the email address that's registered in our administration). This message contains a reset link.
You can find your personal Friend number on you personal card. Registration numbers for guest adresses are mentioned in registration emails.
- Please check your spambox first.
- Try again after half an hour: check your personal number and hit the button 'send' on this page again.
- Nothing yet? Your registration probably contains an other, wrong or outdated email adress. Send us an email with your new email adress. We will send you a confirmation of the new entry. You then can renew your password via forgot your credentials.
Please contact our help desk if the login problem persists.